Shipping Policy

Shipping Policy for Eniya Essentials

Effective Date: 09/18/204

At Eniya Essentials, we are committed to ensuring that your hair care products arrive in a timely and secure manner. Below, you'll find important information about our shipping processes, delivery times, and more.

1. Shipping Destinations

We currently ship to the following locations:

  • Domestic (U.S.): We offer shipping to all 50 states, including Alaska and Hawaii.
  • International: We offer international shipping to select countries. Please note that international customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

If your country is not listed at checkout, please contact us at eniya@theglampage.com to see if we can accommodate your request.

2. Shipping Methods and Carriers

We partner with trusted shipping carriers, including:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

The carrier for your order will be determined based on your location and the shipping method you select at checkout.

3. Order Processing Times

  • Processing Time: Orders are typically processed within 1-3 business days (Monday-Friday), excluding holidays.
  • Order Confirmation: Once your order has been processed, you will receive an email confirmation with your tracking number.

4. Estimated Delivery Times

Domestic Shipping (U.S.):

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days

International Shipping:

  • Standard International Shipping: 10-20 business days (varies by country)
  • Expedited International Shipping: 5-10 business days (varies by country)

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or other unforeseen circumstances.

5. Shipping Costs

  • Domestic Orders (U.S.): Shipping costs are calculated at checkout based on your location and the shipping method selected.
  • International Orders: International shipping fees are calculated at checkout and may vary depending on your location.
  • Free Shipping: We offer free standard shipping on U.S. orders over $55. This offer applies to the subtotal before taxes and shipping.

6. Delays or Lost Shipments

We do our best to ensure timely delivery, but shipping times may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.

  • Delayed Shipments: If your order is delayed, please check your tracking information for updates. If your shipment is significantly delayed, contact us at eniya@theglampage.com for assistance.
  • Lost Shipments: If your order appears to be lost in transit (based on tracking information), please contact us so we can assist you with filing a claim with the carrier.

7. Customs, Duties, and Taxes (International Orders)

For international orders, the recipient is responsible for paying any customs duties, taxes, or additional fees imposed by their country. These charges are not included in the product or shipping costs. Please check with your local customs office for more information on potential fees.

8. Contact Us

If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to us at:

Eniya Essentials
Email: eniya@theglampage.com

Eniya Essentials

purity isn’t just a promise—it’s our process

The Essence of Nature

Every product in our collection is infused with natural ingredients like rosemary oil, marula oil, squalane, and hydrolyzed silk protein. These elements work harmoniously to address common hair concerns such as frizz, breakage, dryness, and slow hair growth. We take pride in our meticulous formulation process, ensuring that each product not only delivers results but also provides a luxurious experience. results, allowing you to indulge in the richness of nature while nurturing your hair and skin with the quality it deserves.

Shop Now