Order Processing for Eniya Essentials

Order Processing for Eniya Essentials

Effective Date: 9/18/2024

At Eniya Essentials, we strive to process and ship your orders promptly. Please review the following information about order confirmation, changes, and cancellations.

1. Order Confirmation

  • Confirmation Email: After placing an order, you will receive an email confirming the details of your order. This confirmation email serves as a receipt and includes your order number and summary.
  • Acceptance: Please note that receipt of an order confirmation email does not guarantee the acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

2. Order Changes

  • Making Changes: If you need to make changes to your order, such as adjusting the shipping address or modifying the quantity of items, please contact us immediately at eniya@theglampage.com.
  • Timing: We will do our best to accommodate changes if requested before the order has been processed. Once an order is in processing or has been shipped, changes may not be possible.

3. Order Cancellations

  • Right to Cancel: Eniya Essentials reserves the right to cancel any order at our discretion. Common reasons for order cancellation include, but are not limited to:

    • Product Unavailability: If the item is out of stock or no longer available.
    • Pricing or Description Errors: If there is an error in the pricing or description of the product.
    • Suspected Fraud: If there is suspicion of fraudulent activity or any other irregularities with the order.

  • Notification: If we cancel your order, we will notify you via email and issue a full refund if payment has already been processed.

4. Contact Us

For any questions or concerns regarding your order, including requests for changes or cancellations, please reach out to us at:

Eniya Essentials
Email: eniya@theglampage.com

Eniya Essentials

purity isn’t just a promise—it’s our process

The Essence of Nature

Every product in our collection is infused with natural ingredients like rosemary oil, marula oil, squalane, and hydrolyzed silk protein. These elements work harmoniously to address common hair concerns such as frizz, breakage, dryness, and slow hair growth. We take pride in our meticulous formulation process, ensuring that each product not only delivers results but also provides a luxurious experience. results, allowing you to indulge in the richness of nature while nurturing your hair and skin with the quality it deserves.

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